Privacy Policy
Last Updated: June 3, 2025
Zentoro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application ("Zentoro") designed for auto businesses and car showrooms. By using Zentoro, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you register for a Zentoro account (Basic, Pro, or Enterprise plan), we collect your name, email address, and payment information (if applicable). For Enterprise plan users, we may collect additional contact details for dedicated support.
- Business Data: Information you input into Zentoro, such as vehicle details, inventory records, customer data, sales information, and analytics related to your showroom operations.
- Usage Data: Information about how you interact with Zentoro, including IP addresses, browser type, device information, and pages visited, collected via cookies and similar technologies.
- Support Data: Information you provide when contacting us for support (e.g., via email for Basic plan, email and chat for Pro plan, or dedicated support for Enterprise plan).
2. How We Use Your Information
We use your information to:
- Provide and improve Zentoro’s services, including vehicle management, CRM, and analytics tools.
- Process payments and manage subscriptions for Basic, Pro, and Enterprise plans.
- Respond to your support requests (via email for Basic, email and chat for Pro, or dedicated support for Enterprise).
- Analyze usage to enhance functionality and user experience.
- Send you updates, promotional materials, or service-related communications (you can opt out of marketing emails).
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors (e.g., payment processors, hosting providers) who help us operate Zentoro, bound by confidentiality agreements.
- Legal Authorities: If required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
4. Data Security
We implement reasonable security measures to protect your information, such as encryption and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Business data (e.g., vehicle and inventory records) is retained until you delete it or terminate your account. We may retain certain data to comply with legal obligations or resolve disputes.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of your data or restrict its processing (subject to applicable laws).
To exercise these rights, contact us at zentoro.soft@gmail.com. Enterprise plan users may also contact their dedicated support representative.
7. Cookies and Tracking
We use cookies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Zentoro may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Zentoro is not intended for users under 18. We do not knowingly collect information from children.
10. International Users
Zentoro is hosted in the United States. By using our services, you consent to the transfer of your data to this location, subject to applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through Zentoro. Your continued use of Zentoro constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, contact us at: